Frequently Asked Questions
Everything you need to know about our curated menswear and grooming goods.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and local customs processing.
What is your return policy for apparel and footwear?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that for hygiene reasons, grooming products and undergarments cannot be returned.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. As we stock various heritage brands, we recommend checking the individual brand's fit notes or contacting our team for personalized advice.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. Please contact our support team immediately; if the order has not yet been dispatched, we will do our best to accommodate your request.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.